Privacy Policy
How Panda Heating and Cooling handles the information you give us. Last updated 2 September 2026.
What we collect
When you submit the form on this site we collect the name, phone number, email address, city and description you type into it, plus the page you submitted from and your IP address. That is all. We do not ask for payment details on this website and we never will — if a page ever asks you for a card number, it is not us.
What we do with it
We use it to call you back and quote the work. We do not sell it, rent it, or pass it to marketing companies. We share it only where we have to in order to do the job you asked for — for example, with Service Finance Company if you apply for financing, or with a manufacturer when we register your equipment warranty.
How long we keep it
Enquiries that become jobs are kept with the job record, because warranty claims and service history depend on it. Enquiries that go nowhere are kept for two years and then deleted.
Cookies and measurement
This site sets no advertising cookies and runs no ad-tracking pixels. If we add analytics to understand which pages are useful, it will be limited to aggregate page views — not individual profiles — and this section will be updated to name the tool before it goes live.
Other sites we link to
Booking runs through Housecall Pro, financing applications through Service Finance Company, and reviews through Google. Once you follow one of those links you are on their system, under their privacy policy, not ours.
Your choices
Ask us to delete what we hold about you and we will, unless we are required to keep it for tax or warranty reasons — in which case we will tell you which and why. Email support@pandaheating.com or call 469-919-7646.
Children
This is a home services website. It is not directed at children and we do not knowingly collect information from anyone under 13.
Changes
If this policy changes we will update the date at the top. We will not make a change that retroactively reduces the protection of information you have already given us.
Contact
Panda Heating and Cooling LLC · Celina, TX 75009
469-919-7646 · support@pandaheating.com
